The leadership programme opened my mind to have a much clearer view on my role and all its important component parts - my boss, the company, the team and family.
Rachel McEntee, Elior
Michèle’s delivered an excellent interactive workshop session at our HR Leadership conference this week, delivering a session on Customer centricity for 65 HR managers at Amcor Flexibles EMEA. Given HR needs to be customer focused as well, whether it concerns internal or external customers, the session provided very useful insights in customer service models, created the opportunity to work on some interactive exercises and helped the group reflect on what they can apply in their day to day work. Michèle is a very good presenter and able to engage and energize a large audience and at the same time get a strong message across.
Mirjam Baijens, Vice President Human Resources & Communications - Amcor Flexibles Europe, Middle East & Africa
The Leadership training has intensely changed the way I do my day-to-day work. It was absolutely exceptional! I was impressed by the intellectually stimulating material and the outstanding delivery. The program helped me take a step back and reflect on my leadership style, the organizational environment and the kind of mind set a leader needs to be successful and deliver exceptional results.
Alexandra Florea, General Manager, Elior UK
Having engaged Michèle Moore to facilitate teambuilding seminars with my department heads at the Cercle de L’Union Interalliée (Paris), I can attest to her ability to support the creation of a solid and cohesive team. Her capacity to facilitate effectively and with humour is indisputable and rare… even with strong personalities. I thank her and can only wish others the good fortune of benefiting from her talents.
Francois Zanon, Directeur Général du Cercle de l’Union Interalliée.
With ever-increasing demands on my time, Insights Discovery has been invaluable. Having used a number of similar tools in the past, I find it the easiest to understand how each of my team ticks. That insight has allowed me to really focus on the team dynamic recently and improve our communication. It’s made a significant impact.
James Nicholson, Site Director. Murrayfield Experience, BT Murrayfield Stadium
Michèle’s high level of creativity in design and development of training programmes and projects means we always have a fresh approach to the challenges we face. She was the ideal person for me to turn to when I needed external help for our customer service programme and her ability to engage with and understand our company meant she designed the perfect solution, which ultimately won 2 national awards in training.
Lesley Pritt, Group Training & Standards Manager at Hand Picked Hotels